Union of Health and
2781 Lancaster Road, Suite 400
Ottawa, Ontario K1B 1A7
T. 1(613) 731-5533
F.(613) 526-5537

Employment Opportunity: Director – Operations and Labour Relations

Position Title:  Director – Operations and Labour Relations (Band 12) Employment Type: Permanent

Linguistic Profile: Bilingual imperative – English/French

 Area of Selection:

  1. Employees (members of the Alliance Employees Union) of the PSAC and its components
  2. Members of UHEW
  3. Members of the general public

Location: The UHEW National Office, Ottawa, Ontario

Applicants from outside the NCR: Please note that while applicants from other regions are welcome to apply, they would assume the cost and responsibility of relocation if they were successful in this process. Any costs incurred by the candidates to attend the interview will be at their own expense.

Employment Equity: The UHEW as an Employment Equity employer encourages applications from equity group members. UHEW is committed to the hiring of qualified candidates from the following equity groups: women, racially visible, First Nations, Métis, Inuit, persons with disabilities, LGBTQ2+.

The Position: Under the direction of the National President and the National Vice-President, the Director of Operations and Labour Relations is an excluded position and is responsible for senior management functions that support the operational, political, and strategic goals of the UHEW.

Duties: The position is responsible for leading, managing and developing the internal Labour Relations, Membership Services and Finance team. The position is responsible for the management, delivery, training, and oversight of UHEW’s legislated and contractual representation obligations in accordance with UHEW by-laws, collective agreements, and multi-jurisdictional labour legislative authorities. The position provides assistance and sound advice to the National President, National Vice President and the National Council on matters regarding the operation and functioning of the UHEW.



  • Post-secondary degree in law preferred, or
  • A post-secondary degree in a labour relations, political science, social science, legislative studies or a related discipline, or
  • A suitable combination of education and experience with a minimum of five (5) years’ experience, with an emphasis on public administration and/or labour law discipline.


  • Demonstrated Management and leadership skills with 3 years of direct experience managing staff in a unionized environment.
  • At least five years of substantial experience representing a complainant in a grievance procedure or before an administrative tribunal.
  • Experience in labour law such as employee representation, advocacy, community organizing, union education, etc. will be considered an asset.


  • Knowledge of the structure and the broader political, legislative, and operational inter- relationships within a large national union.
  • Knowledge of the grievance process and experience handling grievances, complaints, investigations, and alternative conflict/dispute resolutions processes.
  • Understanding of political and social issues between a union-employer and its internal bargaining units.


  • Ability to research, analyze, explain, and interpret collective agreements, employment legislation, jurisprudence and employer policies and directive in order to successfully analyze complex situations to develop and recommend appropriate solutions including preparing grievance files and recommend appropriate course of action
  • Strong ability to work in a
  • Strong ability to manage changes and changing
  • Strong ability to motivate
  • Strong ability to resolve
  • Ability to communicate effectively orally and in writing in both official
  • Demonstrated abilities to provide training and facilitate training
  • Demonstrated ability to conceptualize, develop, communicate, and evaluate broad organizational policies and priorities.

Personal Suitability:

  • Initiative
  • Adaptability
  • Empathy
  • Integrity
  • Resilience
  • Cultural Awareness
  • Commitment to union and social justice

Salary and Benefits: $111,413 to $125,398 (under review) per annum plus $1,500 Bilingualism Allowance. Although this is a management excluded position the group benefits in accordance with the AEU Unit XVI agreement will apply.


Please follow these guidelines if you are applying for this position:

  1. The interested candidate must submit a letter of intent (maximum 2 pages) explaining how he/she meets the qualifications related to training and An up-to-date curriculum vitae (maximum 3 pages) must also be attached.
  2. Candidates must clearly indicate, in their letter or curriculum vitae, their language skills in both official languages (English and French), using one of the following criteria: no knowledge, beginner, intermediate, advanced, mother tongue.
  3. Please indicate in your letter of intent whether you are an employee or a member of the PSAC family and, if so, to which part of the PSAC you work or to which Component or DCL you belong.
  4. All applications must be submitted by e-mail to the Staffing Team at staffing@thedelfigroup.com. Please specify: “UHEW – Director Ops and LR“.
  5. Applications will be received until close of business on November 3, 2023 (4:00 m. EDT).


Confidentiality of all applications will be respected. Applications will be reviewed by a selection panel. Only those selected for an interview will be contacted.

Accommodations are available on request for candidates taking part in the selection process. For accommodation needs or to obtain a copy of documents in an alternate format please email staffing@thedelfigroup.com.


Contact us today with any questions, comments or concerns for UHEW-STSE, We look forward to hearing from you

Documents and tools

Check out our complete section of documents and tools available to UHEW-STSE members here.

Resources for Locals

Documents union leaders need to run their local

UHEW Contact Center

Contact Stakeholders and UHEW Members using our easy to use contact center


this section has all the latest updates, news and event information from UHEW-STSE.

UMCC Minutes

The purpose of Union-Management Consultation Committees is to provide a forum for the exchange of information between management and agents.